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Fedbank Financial launches Customer Self Service portal & Mobile App ‘Fedfina Loans’

December 7, 2020

Mumbai, January 18, 2021: It is an exciting start of the New Year 2021 for Fedbank Financial Services, as the company launches two of its highly awaited products: ‘Customer Self Service portal’ and ‘Fedfina Loans’, a customer mobile app into the market.

Talking further about the Self Service portal, the portal can be accessed by Fedbank’s Gold Loan customers by visiting Fedfina, the official website of Fedbank Financial Services.

 The portal is accessible from laptop/desktop/tablet and mobile site. A customer needs to visit  click on Gold Loan Login at the right side of the Header or simply visit . The Login feature can also be accessed from the customer app ‘Fedfina Loans’ as well.

The Online Login facility is exclusively for Fedbank’s customers who have taken a Gold Loan from the company’s chain of 300+ Fedbank branches across the country. Moreover, the company is optimistic about the responses their 2 lakh+ loyal customers will have for this Self Service facility that they have launched.

A customer has to visit Fedbank branch for one time to deposit their gold while the rest of the operations all can be managed online through Fedbank’s Digital channels. Moreover, the Gold insurance is 100% of the value certified and not only of the loan availed.

The Customer Self Service portal offers facilities like:

  • Customer Login
  • Online Payment
  • Digital Re-pledge
  • Bank account registration
  • Account Statement
  • Online GPC download
  • Account Summary
  • Profile
  • Previous account details & more

With the good response that the company has been receiving through its soft launch in branches across the country, they are keen to extend this Login service to its other loan holders in the times to come.

Talking about the customer mobile app 'Fedfina Loans', it aims to bring the application of loans to its customers right at their fingertips. With the launch of Fedfina Loans; the mobile app, this is another feather in the cap of Fedbank Financial Services after the Customer Self Service portal.

Fedfina Loans app comes with the features such as:

  • Wide variety of schemes
  • Customer Self Service Login
  • Location for 350+ Fedbank branches
  • Digital Payments
  • Login via Fingerprint & M-Pin
  • Online Loan Re-pledge
  • Notifications
  • Account Statement and more


Fedfina Loans is currently available for Android devices and can be downloaded from Google Play Store: (link to be put once generated)

The company is branding these launches as ‘Figitally Forward’, which is all set to create a milestone in the business growth of the company not just for its gold loan product, but a path breaker for its other loan products.

Fedbank firmly believes in ‘Unlock The Power Of Gold’ and is excited to embark on this new Digital journey of providing online login services and launching its customer app to help customers gain maximum benefit of the gold they possess.

About Fedbank Financial Services

Fedbank Financial Services Ltd (Fedfina) backed by True North acquired receipt of its NBFC license in 2010. Having tasted success with the gold loan business, it has quickly diversified into other products like mortgage loans and corporate finance with the current focus on Unsecured Lending, Gold Loan, and small ticket LAP/ affordable Home Loans. The company has Pan India presence with 300+ plus Fedbank branches across the country.

The company's head office is located in Mumbai, India with its registered office in Ernakulam, Kerala and Regional offices spread across the country.

The company’s vision is Empowering Emerging India With Easy Access To Credit. With this vision, the company targets vendors, farmers, small businesses, salaried individuals, traders, SMEs and MSMEs.

The company takes its value of Customer Centricity seriously, therefore it believes in financing dreams of small individuals who are seeking loans for funding their little requirements. The company is leaving no stone unturned in hearing the needs of its customers.

Visit: to know more.

Category : General   |  Author : Nikita Pardeshi   |  Editor :

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CIN No : U65910MH1995PLC364635

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